Customer Stories

AAA Cooper Transportation

AAA Cooper Transportation is a transportation solutions provider that offers less-than-truckload, truck load, dedicated contract carriage, brokerage, fleet maintenance, and international services. By partnering with Edgewater Fullscope for their CRM implementation, they now have a single-source solution that provides better account visibility for their sales team and allows them to better service their customers over competitors.

Aventics

Aventics is one of the world’s leading manufacturers of pneumatic components, systems, and customer specific applications, with a focus on environmentally friendly and sustainable production. After an extensive vendor selection process, Edgewater Fullscope was chosen to implement Microsoft Dynamics 365 due to their mindset of the necessity of collaboration and commitment from the Aventics team.

Boa-Franc

Boa-Franc is the North American leader in the manufacturing of superior quality pre-finished hardwood floors. For its ERP, CRM, and BI Accelerator systems, the company turned to Edgewater Fullscope to implement Microsoft Dynamics 365.

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BDO

BDO is a global accountancy and business advisory firm who partnered with Fullscope in order to scale their business while delivering a consistent level of client service. With the use of Microsoft Dymamics CRM, they are able to manage the full client lifecycle, from lead to opportunity to client.

Briggs Equipment

Briggs Equipment is one of the largest material handling dealers in the world. The choice to partner with Fullscope was easy based on their equipment dealer expertise and the benefits of Microsoft Dynamics 365 in terms of feature and function.

Element Six

Element Six is a global leader in the design, development, and production of synthetic diamond supermaterials. By moving from Salesforce.com to a more cos-effective Dynamics 365, Element Six was able to invest savings back into customer-facing initiatives and workflow improvements. Along with the lower cost, Dynamics 365’s integration with Outlook and the familiar Office style played a big part in their decision.

General Cable

General Cable is a global leader in the development, design, manufacture, marketing, and distribution of copper, aluminum, and fiber optic wire and cable products for the energy, industrial, specialty, and communications markets around the world. By selecting Dynamics 365, their team has been able to spend more time selling by reducing time spent on administration and has found improved interaction tracking with customers and partners. They now have increased visibility into how they are meeting their sales goals and can now reinforce their sales process.

Hypertherm

Hypertherm is a world-class manufacturer of advanced cutting solutions who was looking to build brand affinity among their customers through experiences. They turned to Fullscope to assist with the digital tools they needed to personalize the customer experience and increase satisfaction across all customer touch points.

INOLEX

Independent, global specialty ingredients manufacturer, INOLEX was using a 30-year-old legacy system that was customized for its business but was no longer meeting its financial and operational needs. INOLEX selected Microsoft Dynamics 365 for Finance and Operations to provide full visibility of real-time data to make better, more informed decisions; enable international business growth with an integrated enterprise wide flexible and agile system; and promote user adoption with a system that is easy to learn and use.

Insulet

Insulet is a medical device manufacturer and the creator of the Omnipod System for people with diabetes. They selected Edgewater Fullscope to upgrade their Microsoft Dynamics AX ERP System after failed attempts by two other AX partners.

Lund International

Lund International is a leading designer and manufacturer of automotive accessories for passenger cars, Jeeps, and light, medium, and heavy duty trucks. They partnered with Edgewater Fullscope to implement Microsoft Dynamics 365 which has led to the ability to track and maintain information on their competition.

MSX International

MSX International (MSXI) is a business process outsourcing company that provides technology-based services to the automotive industry in over 80 countries. By implementing Microsoft Dynamics 365, they were able to increase the effectiveness of their global sales team while enhancing their customer relationship management. They needed a straightforward system that tracked sales opportunities, evidenced customer interaction and provided a clear view of sale progress at all times.

Nonin Medical

Medical device manufacturer, Nonin Medical spent over two years, created 1,200+ business requirements, and evaluated SAP, Oracle, JD Edwards and Microsoft Dynamics as possible replacements for their existing business system. Nonin realized SAP and Oracle would be overkill and the company would need an army to run them, so the Nonin team selected Microsoft Dynamics because it was a flexible, proven platform and it met or exceeded the vast majority of the 1,200+ business requirements.